FAQ

DISCO32 is a manufacturer and retailer of tactical communications enablers. 

We are a Service-Disabled Veteran-Owned Small Business, a manufacturer and retailer of tactical communications enablers.

We are an authorized retailer of 3M, Gentex, Midland and OTTO engineering products. 

Ready for your work. ™ 


I did not receive an order confirmation. What do I do? 

Order confirmations are automated please check your junk folder and ensure you used the correct email address. If you do not receive an order confirmation within 24 hours of your order being placed please email disco32@disco32.com.

When will my order ship? 

We are a small manufacturer. You will receive a tracking number as soon as your item is off of the assembly line and with the post office.

Most items we sell are manufactured in house. When your order is placed it goes directly to manufacturing.

24hrs to 72hrs is standard for a product to be manufactured, packaged and shipped.

Most orders will ship within 24hrs

Some orders take five to eight business days during peak manufacturing times. 

Priority shipping does not place your order in a priority que; it just expedites the USPS shipping time to your location. 

What if I want to return something? 

If you receive a product with manufacturing or material defects, please send an email to disco32@disco32.com and we will make it right.  This applies to the original purchaser and is non-transferable. We reserve the right to request proof of purchase when processing claims. 

For any other reason, we're happy to return or exchange unused, undamaged, defect-free products still in their original packaging within fourteen (14) days of the shipping date. You will be required to pay all shipping charges back to us as well as cover all shipping charges of the new product back to you. There will also be a 10% restocking fee for any items that are returned to cover the cost of restocking and inspecting returned products. 

Older version of products cannot be exchanged for their newer versions.

Do you offer Mil/LE Discounts? 

No. We price our products as low as we can up front because we know that it's mostly being bought by Soldiers and Law Enforcement Officers. Because of this, we do not offer a discount for orders off the website.  

What do I do if my Unit wants to place a bulk order?

Contact disco32@disco32.com

Can I get my items shipped to an APO/FPO/DPO?

Yes. We are happy to ship your items to you while you serve abroad. Keep in mind that it takes longer to process items through your APO. Please allow plenty of time for your items to arrive. We are NOT responsible for items that do not make it to you before you move locations! Tracking is also extremely unreliable once the package leaves the United States, so don't panic when you check it.  

Do you have a warranty?

Yes, Disco32 manufactured products are covered by a warranty outlined in the Terms of Service

I would like to order your products in Europe, where can I get them? 

Click here to visit our European authorized retailer